Shipping Policy
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Orders are processed within 1–2 business days after payment is confirmed.
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Standard shipping typically takes 3–7 business days depending on destination.
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Tracking details will be provided once your order has shipped.
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We are not responsible for delivery delays caused by carriers, weather conditions, or incorrect shipping information entered at checkout.
Order Processing
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Orders placed after 2 PM (CST) will begin processing the next business day.
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We do not ship on weekends or federal holidays.
Returns & Exchanges
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Due to the hygienic nature of vape products, all sales are final.
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We accept returns or exchanges only for defective or damaged items.
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To request a replacement, you must contact us within 24 hours of delivery at info@elementsvape.com , including photos, video and your order number.
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Unauthorized or opened items cannot be returned.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please email us within 48 hours. We’ll review your claim and provide instructions for replacement if approved.
Need Help?
For questions about shipping or returns, contact us at:
info@elementsvape.com